Put the Navigation Metrics to Work With Tips From Your Peers

Video Library published on August 22, 2023
Christopher Gosselin, RN, MBA
Nurse Manager
Mayo Clinic
Debbie Bickes, MN, RN, OCN, ONN-CG
Coordinator, Patient Navigation
Northside Hospital
Lauren McKee, BA, OPN-CG
Oncology Patient Resources Specialist
Northside Hospital

Deciding which of AONN+’s 35 evidence-based navigation metrics to use to measure your program’s success can seem overwhelming. In this video, Christopher Gosselin, RN, MBA; Debbie Bicks, MN, RN, OCN, ONN-CG; and Lauren McKee, BA, OPN-CG, share tips—gleaned from their own personal experiences—to help you not only choose the best metrics to achieve your goal but overcome potential challenges in the evaluation process using the Navigation Metrics Toolkit.

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