Debbie Bickes, MN, RN, OCN, ONN-CG

Coordinator, Patient Navigation
Northside Hospital
Authored Items
Put the Navigation Metrics to Work With Tips From Your Peers
Christopher Gosselin, RN, MBA, Debbie Bickes, MN, RN, OCN, ONN-CG, Lauren McKee, BA, OPN-CG
Video Library published on August 22, 2023
Deciding which of AONN+’s 35 evidence-based navigation metrics to use to measure your program’s success can seem overwhelming. In this video, Christopher Gosselin, RN, MBA; Debbie Bickes, MN, RN, OCN, ONN-CG; and Lauren McKee, BA, OPN-CG, share tips—gleaned from their own personal experiences—to help you not only choose the best metrics to achieve your goal but overcome potential challenges in the evaluation process using the Navigation Metrics Toolkit.
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Last modified: September 21, 2023

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