Frequently Asked Questions (FAQ)

 
Please check the FAQ below to see if your question has been addressed. If not, click here to send us a message.

Website Support

How do I reset my password?
  1. Click on the Login button at the top right corner of the website
  2. Click on the Lost Username or Password? link
  3. Enter the email address that is associated with your membership account
  4. Click on the Send Information button

You will recieve an email that contains more information. If you don’t see the email in your inbox, please check your junk and spam folders or contact us.

How do I download my CME/CE certificates?

(Not applicable to courses completed before 4/23/17.)

  1. Log into your membership account
  2. Hover your mouse over the Profile tab at the top right corner of the website
  3. Click on the CME/CE Records link
  4. In the Certificate column, you will see download buttons next to each course that you have passed. Click on the Download button to save the certificate to your computer
How do I use the Member Database?
  1. Go to the Member Database
  2. Enter your City, State, or Zip Code
  3. Select a Primary Specialty (Optional)
  4. Click on the Search Directory button
  5. Click on the map markers to view contact information for AONN+ members in your area

Note: If you’d like to remove yourself from the Member Database, go to your Member Profile and uncheck the box labelled Include me in the AONN+ member database.

I am interested in posting a job to the AONN+ website. Where do I go to submit an entry?

Please visit Job Postings. After your information is received and reviewed, you will receive an invoice from an AONN+ representative. Once paid, your posting will be featured on the website for 30 days for members to view.

The rate for a job posting is $750 ($250 for nonprofit organizations).

I am interested in submitting an abstract. Where do I go to submit it?

Submitting an abstract is your opportunity to share your EVIDENCE-BASED navigation research studies, quality improvement projects, and best practices utilizing pre- and post-data elements to enhance your program with your navigation and survivorship care colleagues!

All submissions will be peer-reviewed and the author(s) will be notified of acceptance for poster display and/or presentation at the 2023 Annual Conference. Submissions should include 5 sections: Background, Objectives, Methods, Results, and Conclusions.

Membership

How much does it cost to become a member?

A one-year membership is $150.

A two-year membership is $200.

How do I sign up for the 48-hour trial?
The 48-hour trial is currently not available. Please check back later.
How do I redeem my free year of membership?

Once your conference registration is processed, you should receive a confirmation email. This email will contain a discount code that you can use to unlock your free year of membership.

To redeem your free 1-year membership, please complete the following steps.

  1. Log into your account
  2. Go to this page: www.aonnonline.org/membership
  3. Enter the discount code that was provided to you in your registration confirmation email
  4. Click Apply Code
  5. Select 1-Year Membership
  6. Click Begin Membership

You should then see the additional year added to your account in the Membership Plans section.

How do I renew my membership online?
  1. Log into your existing membership account
  2. Click on the Profile tab in the navigation bar
  3. Click on Add Membership Plan
  4. Select a membership plan
  5. Click on the PayPal button
  6. Fill out and submit the payment form

The membership plan will be added to your account once your payment is successfully processed.

Conference Registration

What are the conference dates and locations?

Our Midyear Conference and Annual Conference dates and locations are displayed on the main Conferences page.

We hope to see you at one of our events!

What is the cost of conference registration?

Our prices for the 2023 Annual Conference are below:

  • Early Access Registration for an AONN+ member: $250 (ends August 15, 2023)
  • Early Access Registration for a nonmember: $375 (ends August 15, 2023)
  • Full Price Registration for an AONN+ member: $350
  • Full Price Registration for a nonmember: $475
Register Today!
How do I redeem my member exclusive discount on conference registration?

Your discount is automatically applied during conference registration.

Can I pay for my conference registration by check?

Yes, AONN+ accepts checks. Please visit our registration page here, where you can input all of your information to register. When prompted for payment, select the “Pay by Check” option.

Please remit your payment to this address:
Academy of Oncology Nurse & Patient Navigators
PO Box 563
Cranbury, NJ 08512

Once the check is received, you will receive a confirmation.

Can I have an invoice for my conference registration?

Yes, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your name and registration number. An AONN+ representative will prepare an invoice for you.

Is the certification exam included in the registration fee?

No. There is an additional $150 fee for certification that is separate from your conference registration fee. You must apply and pay the exam fee separately. Please note that discount codes do not apply to certification.

When is the deadline for certification registration?

AONN+ leadership is evaluating alternatives to provide certification opportunities.

Does my conference registration include membership?

Members and nonmembers will receive a free 1-year membership to AONN+ upon registering for the conference. Please look for your confirmation email, which will contain your code for redeeming your free membership.

Exhibitors, sponsors, and industry attendees are not eligible for the free 1-year membership.

How do I redeem my free year of membership?

Once your conference registration is processed, you should receive a confirmation email. This email will contain a discount code that you can use to unlock your free year of membership.

To redeem your free 1-year membership, please complete the following steps.

  1. Log into your account
  2. Go to this page: www.aonnonline.org/membership/renew
  3. Enter the discount code that was provided to you in your registration confirmation email
  4. Click Apply Code
  5. Select 1-Year Membership
  6. Click Begin Membership

You should then see the additional year added to your account in the Membership Plans section.

Community

How do I start a Local Navigator Network?

Click here to view the guidelines on launching and maintaining a successful local navigator network.

How do I join an existing Local Navigator Network?

Click here to find a local navigator network near you and to view the full list of existing local navigator networks.

What is the difference between a nurse navigator and a patient navigator?
  • Nurse Navigator: A clinically trained individual responsible for the identification and removal of barriers to timely and appropriate cancer treatment. They guide the patient through the cancer care continuum from diagnosis through survivorship. More specifically, the nurse navigator acts as a central point of contact for a patient and coordinates all components involved in cancer care including surgical, medical, and radiation oncologists; social workers; patient education; community support; financial and insurance assistance; and others. This person has a clinical background and is a critical member of the multidisciplinary cancer team.
  • Patient Navigator: An individual who does not have or use clinical training to provide individualized assistance to patients and families affected by cancer to improve access to health care services. A patient navigator may work within the healthcare system at point of screening, diagnosis, treatment or survivorship or across the cancer care spectrum or outside the health care system at a community-based organization or as a freelance patient navigator. The patient navigator, unlike a “lay” navigator, is a paid professional and serves as a broker between the patient and the health care system. The patient navigator is a primary point of contact for the patient and works with other members of the care team to coordinate care for the patient. This critical person on the multidisciplinary team provides an important perspective on the logistical, structural, and social needs of the patient, as well as cultural considerations, patient values and care preferences.

    In general, a patient navigator provides assistance with identifying challenges to cancer care, identifying potential solutions with patients and families, identifying financial assistance to address patient needs, helping patients identify priority questions about their care, helping patients use time effectively with clinical providers and working with social work and nurse navigator colleagues to provide psychosocial and community support. A social worker or nurse may perform the role of a patient navigator, but, in this instance, they should discuss their scope of practice with their supervisor to ensure they perform duties within their hired role as opposed to within their clinical training.
Is Academy of Oncology Nurse & Patient Navigators (AONN+) membership only for Nurse Navigators?

No, AONN+ membership is open to all those who are involved in patient navigation and survivorship, including nurses, social workers, nonclicnical navigators, case managers, administrators, physicians, researchers, and others.

Why are there so many organizations focusing on navigation, and how is the Academy of Oncology Nurse & Patient Navigators (AONN+) different?

As with many things that are new and exciting, navigation is an area where many organizations have an interest in engaging and guiding the future of the profession and the role of the navigator. Organizations with a navigation focus take many forms and are approaching this profession from multiple points of view. Additionally, they have different goals and resources for supporting this community. Some examples of other organizations with an interest in the navigation profession include the following:

  • American Cancer Society (ACS)
  • American College of Oncology Administrators (ACOA)
  • American College of Surgeons (ACoS)
  • Association of Community Cancer Centers (ACCC)
  • Association of Oncology Social Workers (AOSW)
  • LIVESTRONG
  • National Coalition of Oncology Nurse Navigators (NCONN)
  • National Consortium of Breast Centers (NCBC)
  • NCI Community Cancer Centers Program (NCCCP)
  • Oncology Nursing Society (ONS)

The resources provided by these organizations vary greatly and can be very valuable depending on your needs. The ways in which AONN+ differs can be summarized in 3 key points.

  • AONN+ was founded and is led by a group of experts in this relatively new profession. Their goal and the goal of the organization is first and foremost to strive to support the navigator community to improve patient care.
  • AONN+ is dedicated to evidence-based practice and guidelines for all navigators, whether they be nurses, social workers, or lay professionals. To this end, AONN+ is committed to furthering the profession through collaborative research and produces the only peer-reviewed journal on navigation and survivorship, the Journal of Oncology Navigation & Survivorship®.
  • AONN+ has established a foundation for the purpose of accrediting continuing education activities for the navigator community. This is unlike any other organization listed, since the academy's sole focus is the navigator community, including nurses, social workers, nonclinical professionals, administrators, and others.
How do I connect with AONN+ on social media?
   Find AONN+ on Facebook

How to "Like" AONN+:

  1. Log in or create a new account on the Facebook home page: https://facebook.com
  2. Type “AONN+” into the search box on the top left-hand side. AONN+’s profile will pop up.
  3. Click on the button to follow AONN+.

How to share posts and interact with AONN+:

  • If you would like to share a post with your Facebook friends, click on the button, and your message will be posted to your social media page.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.

How to Join the AONN+ Private Facebook Group:

  1. Log in or create a new account on the Facebook home page: https://facebook.com
  2. Visit the official AONN+ Facebook page (and Like it, if you haven’t yet)
  3. Click on Groups on the left-hand side below the AONN+ Facebook Page profile photo

  4. Click Join Group, and wait for approval to start posting and engaging with member posts! 

How to post and interact with AONN+ Facebook group members:

  1. If you would like to start a conversation within the group, simply type in your post on the “wall” and click “Post”

  2. If you would like to react to a post by another group member, you can click on the like button to show that you like a post, or the comment button to leave a comment or start a conversation about the post


  Find AONN+ on X (formerly Twitter)

How to "Follow" AONN+:

  1. Log into your X account
  2. Type “AONN+” into the search box on the top right-hand side. AONN+’s profile will pop up.
  3. Click on the button to follow AONN+.

How to Share and Interact with AONN+:

  • If you would like to share a post with your Twitter followers, click on the icon. You can choose to write a personalized message by clicking "quote tweet" or simply click on the "retweet" button to share it with your followers.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.

  Find AONN+ on LinkedIn

How to "Follow" AONN+:

  1. Log into your LinkedIn account
  2. Type “AONN+” into the search box on the top left-hand side. AONN+’s profile will pop up.
  3. Click on the button to connect with AONN+.

How to Share and Interact with AONN+:

  • If you would like to share a LinkedIn post, click on the button, and it will instantly post the message to your social media page.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.
How do I connect with Conquer on social media?
   Find Conquer on Facebook

How to "Like" Conquer:

  1. Log in or create a new account on the Facebook home page: www.facebook.com
  2. Type “Conquer the journey informed” into the search box on the top left-hand side. The Conquer Facebook page will appear in results under Pages
  3. Click on the button to follow Conquer.

How to Share and Interact with Conquer:

  • If you would like to share a post with your Facebook friends, click on the button, and your message will be posted to your social media page.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.

  Find Conquer on X (formerly Twitter)

How to "Follow" Conquer:

  1. Log into your X account or create a new account
  2. Type “Conquer: the journey informed” into the search box on the top right-hand side. Filter the search results by selecting People, and the Conquer profile will appear in the list of accounts

  3. Click on the button to follow Conquer.

How to Share Posts and Interact with Conquer:

  • If you would like to share a post with your followers, click on the icon. You can choose to write a personalized message by clicking "quote tweet" or simply click on the "retweet" button to share it with your followers.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.

  Find Conquer on LinkedIn

How to "Follow" Conquer:

  1. Log into your LinkedIn account or create a new account
  2. Type “Conquer the journey informed” into the search box on the top left-hand side.
  3. The Conquer Company Page will appear.
  4. Click on the button to connect with Conquer.

How to Share Posts and Interact with Conquer:

  • If you would like to share a LinkedIn post, click on the button, and it will instantly post the message to your social media page.
  • You can also click on the button to show that you like a post, or the button to leave a comment or start a conversation about the post.

  Find Conquer on Instagram

How to "Follow" Conquer:

  1. Log into your Instagram account or create a new account
  2. Type “Conquer the journey informed” into the search box on the top of the page. The Conquer profile will appear. .
  3. Click on the button to connect with Conquer.

How to Share Posts and Interact with Conquer:

  • If you would like to share an Instagram post or “story,” click on the share button, and you will be prompted to write a message and search for profiles of those with whom you want to share the post
  • You can also click on the share button to show that you like a post, or the share button to leave a comment or start a conversation about the post

  Find Conquer on YouTube

How to subscribe to the Conquer YouTube channel:

  1. Log in or create a new Gmail account on the home page: www.gmail.com
  2. Visit the YouTube home page: www.youtube.com
  3. Type “Conquer the journey informed” into the search box on the top of the page. The Conquer channel will appear in the search results
  4. Click on the subscribe button to connect with Conquer

How to Share and Interact with CONQUER:

  • If you would like to share a YouTube video, click on the share button and select the social network to which you want the video posted. You may also click share to grab the generated YouTube link and manually paste it in your e-mail or social network account

    share
  • You can also click on the share button to show that you like a video, or click “Add a public comment” to leave a comment. You must be logged in to like or comment on a video

    share