Financial Navigation

The Financial Advocacy Guidelines help financial advocates, financial navigators, administrators, and others identify solutions to financial barriers so that patients can access quality, equitable cancer care. They are the result of a collaboration among oncology organizations and foundations, and pharmaceutical partners. In this video, Lori Schneider, Oncology Operations Manager, Green Bay Oncology, and Rifeta Kajdić Hodžić, Oncology Education Program Manager, Association of Community Cancer Centers, discuss the benefits of the guidelines and the opportunities they open for the future.

If a cancer patient's insurance company declines coverage of a specific treatment or drug, the denial can be appealed internally or it can be taken to an external medical review.

Monica Fawzy Morales, Esq. shares health insurance options for patients with cancer who do not have employer-sponsored insurance.

Katherine Sharpe, SVP ACS, explains how oncology navigation helps to remove barriers to care and improves patient outcomes.

Clara Lambert explains the areas addressed by the financial navigator and walks through the role of the financial navigator in addressing the patient's financial burden relative to their care.

Clara Lambert on the most rewarding aspects of patient relationships.

Clara Lambert on the challenges navigators face when trying to provide services for patients in a complex bureaucracy.

When to meet with your patient to help them steer through the financial process.

Clara Lambert lists some resources currently available to implement a financial navigation program.

Clara Lambert suggests 2 sources for patient financial assistance in the absence of a financial navigation program.