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Role of the Navigator

Although patient navigation services are becoming more common at cancer programs nationwide, physicians and administrators still frequently ask, “What are the responsibilities of the navigator?”
Nancy Sayegh-Rooney discusses her role as a lung cancer screener, and how she works to build relationships with her patients.
Wendy Greer describes how she interacts with her patients as a GU nurse navigator.
Morganna Freeman discusses how navigators are well-poised to address specific patient needs and can effectively translate high-level expertise.
As a physician, Morganna Freeman describes why it's crucial for her to have navigators on her team who can help her patients navigate the complex healthcare system and find the support they need.
Jennifer Bires thinks that people sometimes don't realize how much a patient navigator can offer them.
Jennifer Bires explains some of the ways she helps her patients in her role as a social worker.
Deidra Teoh, Carolyn Allsen, and Jessica Burgess provide an overview of how they communicate their role as a navigator when first meeting with patients or caregivers.
Rachelle Goerke insists that navigators ensure patients remain in the system and are highly satisfied.
Rachelle Goerke explains what she does as a Director of Oncology Navigation.
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