Certification Core Curriculum Module: Organizational Management

Webinars published on June 17, 2015
Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG
Editor-in-Chief, JONS; Co-Founder, AONN+; University Distinguished Service Professor of Breast Cancer, Professor of Surgery, Johns Hopkins University School of Medicine; Co-Developer, Work Stride-Managing Cancer at Work, Johns Hopkins Healthcare Solutions

Target Audience This educational activity is directed toward hematology and oncology nurse navigators, and is also recommended for patient navigators, social workers, and case managers whose focus is on cancer care and survivorship.

Educational Objectives After completing this activity, the participant should be better able to:

  • Define what is meant by Organizational Management
  • Recognize effectiveness and efficiency and the differences
  • Describe concepts of clinical pathways and apply to oncology pathways
  • State the components of pathways and how they different from guidelines
  • Define health utilization management
  • Practice quality improvement, including structure, process and outcome measures
  • Express the cause of the oncology specialist shortage
  • Explain the position the IOM has taken regarding this shortage
  • Translate the terms mission and vision and recognize their importance as well as their differences
  • Demonstrate the role and purpose of oncology nurse navigators including the importance of measuring one’s processes and outcomes to care through the application of navigation across the continuum.
  • Define healthcare reform
  • Apply the goals and intent of the ACA
  • Interpret the financial impact cancer care is and will have in the future on the USA’s healthcare economic health
  • Provide appropriate and care and counsel for patients and their families


Lillie D. Shockney, RN, BS, MAS University Distinguished Service Associate Professor of Breast Cancer
Administrative Director, The Johns Hopkins Breast Center
Director, Cancer Survivorship Programs at the Sidney Kimmel Cancer Center at Johns Hopkins
Associate Professor, JHU School of Medicine
Departments of Surgery, Oncology & Gynecology and Obstetrics
Associate Professor, JHU School of Nursing
Baltimore, Maryland

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