Role of the Navigator

Finding Champions

Crystal Dugger, RN, BSN, MBA
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that.

Building an Interdisciplinary Team

Crystal Dugger, RN, BSN, MBA
Crystal Dugger describes how the ideal team should work for the benefit of the patient and to secure the highest quality of care.

Keep the Focus on the Patient

Crystal Dugger, RN, BSN, MBA
Crystal Dugger warns administrators to avoid "scope creep" by having their navigators take on too many tasks; she says the navigator's focus must always be on the patient.

Know Your Worth

Crystal Dugger, RN, BSN, MBA
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.

Traits of a Sustainable Navigation Program

Crystal Dugger, RN, BSN, MBA
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability.

Defining the Work We Do

Crystal Dugger, RN, BSN, MBA
Crystal Dugger offers an analysis of the main obstacles and the possible solutions to growing the professional field.

Nurse Navigators as Advocates for Change

Claire White, BSN, RN, CPHON
Claire White speaks to the need for nurse navigators to continue helping to break down the economic and social barriers that prevent all people from having equal access to advanced treatments.

Critical Role of Oncology Navigation

Crystal Dugger, RN, BSN, MBA
Crystal Dugger states that oncology navigation is critical to the deployment of complex, value-based care.

Barriers to CAR T-Cell Therapy

Claire White, BSN, RN, CPHON
Nurse Navigator Claire White talks about the barriers that block novel treatments from reaching certain patients and the need for patient advocacy.

Helping Navigate the Cost of Treatment

Claire White, BSN, RN, CPHON
Claire White addresses another aspect of care: helping patients gather resources to pay for their treatment.