In 2005, I started working as a patient navigator at the Dana-Farber/Brigham and Women's Cancer Center (DF/BWCC). Back then, patient navigation was a new concept, even for the most sophisticated health centers. Later, I received my first patient navigation certification from Dr. Harold Freeman in New York. After that, Dana-Farber Cancer Institute (DFCI) supported me in earning more patient navigation certifications and attending additional courses to enhance our program.