I’m an oncology nurse navigator and my job description states that I must be a good communicator. Well, of course, I am a good communicator! It’s what I do all day long with my patients, their caregivers, and my colleagues. But what does that really mean?
Reflecting on the Past Year
COVID-19 has made it increasingly more difficult to communicate due to working from home, telehealth, remaining 6 feet apart, and wearing a mask, and/or face shield. In these trying times, my patients and their caregivers have taught me how to listen to what they are saying, or in some cases, not saying.