“I want to be aware of the navigator and support services as soon as possible.”
This is a frequent response from patients when asked about the optimum point in the cancer care journey to learn about navigation and support services.
And yet, during a first visit (or intake interview) with a patient, navigators may question how much to review. Where is the balance between too much information and not enough? Based on my experience in care coordination and patient navigation, here’s my perspective on creating and using an intake assessment tool.
