Town Hall & Panel Discussions

What to Do When Management Doesn't Support You as a Navigator

Danelle Johnston, MSN, RN, OCN, HON-ONN-CG, Vicki Kennedy, LCSW, Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, Tricia Strusowski, RN, MS

July 26, 2017 | Video Library
Role of the Navigator, Standardized Metrics, Town Hall & Panel Discussions

Danelle Johnston, Vicki Kennedy, and Tricia Strusowski agree that administrators often don't understand what navigators do. They provide information on resources that support the role of the navigator.

Questions to Ask Your Patients

Danelle Johnston, MSN, RN, OCN, HON-ONN-CG, Vicki Kennedy, LCSW, Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, Tricia Strusowski, RN, MS

July 26, 2017 | Video Library
Clinical Pearls, Town Hall & Panel Discussions

Lillie Shockney outlines some of the initial questions she asks her patients upon meeting them.

Understanding Survivorship and Life Goals

Danelle Johnston, MSN, RN, OCN, HON-ONN-CG, Vicki Kennedy, LCSW, Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, Tricia Strusowski, RN, MS

July 26, 2017 | Video Library
Navigator Anecdotes, Survivorship, Town Hall & Panel Discussions

Lillie Shockney addresses when survivorship begins, how to assess patients' life goals, and how to ensure that their treatment plan aligns with their priorities and passions. She goes on to share a touching anecdote regarding a former patient and her survivorship plan.

Advice for Managing Navigation Workflows

Danelle Johnston, MSN, RN, OCN, HON-ONN-CG, Vicki Kennedy, LCSW, Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, Tricia Strusowski, RN, MS

July 26, 2017 | Video Library
Best Practices, Role of the Navigator, Town Hall & Panel Discussions

The metrics panel provides practical advice for starting and maintaining successful navigation programs and for using the AONN+ standardized metrics to define and streamline processes across multiple disease states.

Metrics: The "30 Second Elevator Pitch"

Danelle Johnston, MSN, RN, OCN, HON-ONN-CG, Vicki Kennedy, LCSW, Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, Tricia Strusowski, RN, MS

July 26, 2017 | Video Library
Standardized Metrics, Town Hall & Panel Discussions

Tricia Strusowski and Danelle Johnston agree that, when talking to physicians, it's important to note that the AONN+ standardized metrics align with national standards. They also recommend having multiple elevator pitches tailored to different audiences.