Standardized Metrics
William C. Dooley, MD, FACS, Surveyor and Member, CoC, G. Rainey Williams Professor of Surgical Oncology, University of Oklahoma, explains how new standards will enhance the tools that navigators can use for specific patient needs, especially as this pertains to metrics that can be applied to policy.
Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group, explains the concept behind the metrics study and the 35 barriers to care identified by the study.
Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society, discusses some of the challenges of narrowing down the navigation metrics due to differences among healthcare work sites.
Danelle Johnston and Tricia Strusowski, MS, RN, Manager, The Chartis Group, discuss some opportunities to broaden navigation education and training that emerged in the process of collecting metrics.
Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group; Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society; and Tricia Strusowski, MS, RN, Manager, The Chartis Group, say key takeaways include the importance of simplifying metrics collection and ensuring that metrics are pertinent to the navigators' experiences.
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