Standardized Metrics
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that.
Crystal Dugger offers insight on the business philosophy of Sarah Cannon (HCA) and the elements of a successful program.
March 5, 2019 | Video Library
Best Practices, CoC Standards, Operations Management, Role of the Navigator, Standardized Metrics, Starting a Navigation Program
Best Practices, CoC Standards, Operations Management, Role of the Navigator, Standardized Metrics, Starting a Navigation Program
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.
March 5, 2019 | Video Library
Best Practices, CoC Standards, Operations Management, Role of the Navigator, Standardized Metrics, Starting a Navigation Program
Best Practices, CoC Standards, Operations Management, Role of the Navigator, Standardized Metrics, Starting a Navigation Program
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability.
Crystal Dugger offers an analysis of the main obstacles and the possible solutions to growing the professional field.
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