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Navigator FAQs

Lillie Shockney notes that are many assessment tools available to navigators. Tricia Strusowski goes on to provide examples of how her institution handles key points of contact and process mapping.
Linda Burhansstipanov gives new navigators some direction, suggesting that they begin by learning how to do outreach, how to handle confidentiality, and how to educate their patients.
Many first time navigators don't know where to begin and asserts that AONN+ has and is developing new tools to help.

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