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AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski describe how the AONN+ National Navigation Metrics study attempts to find a way to measure progams and performance in order to demonstrate the ways in which oncology navigators impact patient experience and outcomes, and providers' return on investment.
AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski describe the oncology navigation metrics and qualitative study they worked on with the American Cancer Society. Looking at all models of oncology navigation and at their standardization, their barriers, and their tools has led to a number of insights and breakthroughs for the AONN+ metrics study team.
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that.
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability.
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