Developing a Navigation Team Outside the United States

Navigators must educate providers and patients about the role of the navigator and how it differs from other practitioners, such as social workers, says Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, mentions the crucial need for education across the board since navigation is a new practice in South Africa.