In this episode of the AONN+ Heart and Soul of Oncology Navigation podcast, Kristina Rua, MSN, RN, OCN, ONN-CG, and Sue Ellen Glover, MSN, RN, OCN, CBCN, ONN-CG, share how to build a successful Local Navigator Network (LNN) program.
Kristina is a leader for the South Florida Local Navigator Network, and Sue Ellen is the founder and leader of the West and Central Florida Oncology Navigator Network. While the South Florida LNN was already established, it had been abandoned for some time when Kristina took over and made the chapter active. Sue Ellen created the West and Central Florida LNN when she noticed the lack of understanding for the navigator role in her area. Both Networks required creativity and planning when building their programs, creating goals and objectives that ensure success.
In this episode, both leaders discussed challenges and successes they’ve faced in their own Local Navigator Networks. Here are the top 3 takeaways:
- When starting a Local Navigator Network, work with AONN+ to get a roster of members in your area as a starting point for your member search. As you begin to gain interest, reach out to local healthcare providers, nurses, and even patients who have expressed interest in becoming a lay navigator. Healthcare professionals from all branches of oncology may be interested in joining your LNN.
- Gauge the interest of your LNN members by creating a survey that asks what members are interested in learning about, and some of the common barriers they face. Formulate a plan for your meetings based on the needs of your members.
- Many meetings have gone virtual due to the COVID-19 pandemic. Hosting Zoom meetings with 15-minute speakers on topics your members would be interested in allows busy professionals to quickly and safely engage with the group and educate themselves on new information. Use social media as a tool to virtually connect, create a Facebook group where members can share resources, financial counseling options, events in the community, and helpful hotlines.
To learn more about the Heart and Soul of Oncology Navigation podcast and to view our series schedule,
please visit our podcasts page.
Stay tuned for this month’s episode: The Role of the Patient Navigator: Responding to Crisis
Wednesday, February 24, 2021 at 7:00pm EDT