AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski reflect on the origins of the Academy, and the early days of creating an oncology navigation metrics program a decade ago.
Tools that help to characterize patient acuity have been used in healthcare for decades and have proved successful as a means of determining staffing needs, improving patient care, and controlling costs.
As precision medicine testing and treatment options evolve, the complexity of what patients and caregivers need to understand to be active members of their healthcare team has increased dramatically.
AONN+ leaders explain how the team developed the metrics toolkit to better assist oncology and patient navigators in regard to patient experience, clinical outcomes, and return on investment.
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