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Standardized Metrics

AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski describe how the AONN+ National Navigation Metrics study attempts to find a way to measure progams and performance in order to demonstrate the ways in which oncology navigators impact patient experience and outcomes, and providers' return on investment.
AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski describe the oncology navigation metrics and qualitative study they worked on with the American Cancer Society. Looking at all models of oncology navigation and at their standardization, their barriers, and their tools has led to a number of insights and breakthroughs for the AONN+ metrics study team.
AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski suggest ways to use your metrics once you have them. Use the "gems" within your grasp and start slowly, with a focused story.
AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski give a quick overview on the best way to begin collecting oncology navigation metrics, and why to do so. They offer strategies for getting the data out in front of the people who need to hear the oncology navigator's story through the data.
Katherine Sharpe, SVP ACS, relates how standardized metrics play a key role in replicating successful programs and in determining their impact.
How to get the support you need. Crystal Dugger recommends ways to cultivate relationships with stakeholders that will result in better outcomes.
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that.
Crystal Dugger offers insight on the business philosophy of Sarah Cannon (HCA) and the elements of a successful program.
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability.
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