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Nurse Navigator Certification

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Nurse Navigator Certification Criteria:

  • Provide a copy of Curriculum Vitae indicating at least 3 years of direct navigation experience
  • Provide documentation verifying you have earned at least 15 CEU’s in 2016-2017
  • Provide job description and reference letter signed by employer

Register for the Exam

Core Competencies for Oncology Nurse Navigator–Certified Generalists:

Community Outreach/Prevention

  • Finding Community Resources
  • Community Needs Assessment
  • Identification of barriers to care
  • Interventions to remove barriers to care
  • Community education prevention and screening
  • Population Health
  • Risk Assessment
  • Cultural competency
  • Behavior modification
  • Genetics

Coordination of Care in-Patient/Care Transitions

  • Chronic Care Model (CCM)
  • Identification/Intervention of clinical and service barriers to care
  • Patient Care Process/Cancer Care Continuum (prevention/screening/risk assessment, diagnosis, clinical trials, treatment, survivorship/end of life care)
  • Patient/family center education (screening, diagnosis, treatment, s/e and management, survivorship/end of life)
  • Identify models of navigation
  • Cultural competency
  • Multidisciplinary approach to care
  • Tumor board
  • NCCN guidelines (National guidelines)

Patient Advocacy/Patient Empowerment

  • Patient problem solving
  • Engagement in decision making tools
  • Relationship building/trust
  • Assisting the patient with care team/communication
  • Counseling: conduit between patient and providers
  • Patient/family center education (assess educational needs)
  • Provide culturally sensitive care and education

Psychosocial Support Services/Assessment

  • Distress Screening
  • Strategies for coping: disease, treatment, distress/anxiety
  • Referrals to psychosocial support/resources

Survivorship/End of Life

  • Goal setting-Life goals
  • Survivorship education: long term/late effects
  • Care planning
  • Palliative Care
  • Hospice

Professional Roles and Responsibilities

  • Critical Thinking
  • Problem solving
  • Ethics
  • Team building
  • Leadership
  • History/evolution of navigation
  • Definition of navigation and types of navigators (community, lay, clinical navigator- RN/SW)
  • Tracking workload
  • Documentation

Operations Management

  • Health care reform
  • Utilization of resources
  • Work force shortages
  • Organizational structure, mission and vision
  • Organizational development
  • Healthcare economics

Quality and Performance Improvement

  • Value/role of nursing research to validate practice and build evidenced based practices
  • Research
  • Quality metrics: (selection of metrics, develop measure, & create dashboards)
  • Performance Improvement: (methodologies-PDSA, SMART Goals
  • Role in identifying quality needs, areas of quality improvement
  • Role in improving the process

Willis, A., Reed, E., Pratt-Chapman, M, et al. Development of a framework for patient navigation: Delineating roles across navigator types. J Onc Navigation & Survivorship. 2013; 4(6): 20-26.

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