Barbara Francks discusses the struggle and resistance at the start of her new navigator program. She explains how she hit the pavement, bringing her message to healthcare professionals and the community to educate them on the importance of the role and program as a whole.
Barbara Francks shares her touching story of a former patient's phone call. After the patient's own battle with cancer, she was faced with the task of guiding her sister in her own breast cancer journey.
Share in Barbara Francks' excitement as she addresses the need for certification. Validating the navigator's role in a cancer patient's journey is an important effort, and certification will contribute to that endeavor.