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Role of the Navigator

Linda Penwarden explains why navigators are so important to the cancer care team.
Melissa Shields and Elissa Redding break down their goals and responsibilities as navigators.
Danelle Johnston, Vicki Kennedy, and Tricia Strusowski agree that administrators often don't understand what navigators do. They provide information on resources that support the role of the navigator.
The metrics panel provides practical advice for starting and maintaining successful navigation programs and for using the AONN+ standardized metrics to define and streamline processes across multiple disease states.
Lillie Shockney notes that are many assessment tools available to navigators. Tricia Strusowski goes on to provide examples of how her institution handles key points of contact and process mapping.
Lillie Shockney asks AONN+ conference attendees if physicians understand the role of the navigator, and one navigator says the standardized metrics really help to communicate roles and responsibilities.
Tricia Strusowski refers to the standardized metrics source document to help navigators determine their caseload. The metrics panel then addresses how navigators can set their patients' expectations regarding treatment and boundaries.
Tricia Strusowski stresses the importance of getting navigators involved in a patient's cancer care as soon as possible and believes the AONN+ standardized metrics can help navigators take patient care to the next level.
Linda Burhansstipanov believes that AONN+ is valuable for providers, social workers, administrators, and other members of the health care team. Hear why.
Each patient has their own unique needs. Linda Burhansstipanov believes it's important to create a partnership with patients in order to truly understand them and help them through their cancer journies.
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