What Is the Patient Navigator Role in Oncology Quality Metrics?

Webinars published on March 11, 2014 in Patient Navigators, Role of the Navigator
Elaine Sein, BSN, RN
Consultant and Retired Senior Project Manager,
Fox Chase Cancer Center Partners,
Rockledge, PA

Program Description

Navigators struggle every day with the responsibility of developing, tracking, and reporting on oncology quality metrics as they relate to the navigation program. Please join us for a webinar that looks at capturing more than the volume of patient navigators’ impact and/or outmigration. We will discuss quality measures that have an impact on the oncology patient experience, multidisciplinary team, and sustainability of the navigator position regardless of your setting. We will share successful ways to decide on metrics, methods of tracking, and reporting to key stakeholders. There is no reason to reinvent the wheel; therefore, we will include tools to get you started in this process.

Learning Objectives

  • Define oncology quality metrics as they relate to patient navigation
  • Review best practice models for integrating a quality platform into patient navigation programs
  • Provide tools to assist oncology navigation programs in developing a navigation quality dashboard
Related Items
Patient navigation job roles by levels of experience: Workforce Development Task Group, National Navigation Roundtable
Arti P. Varanasi, Linda Burhansstipanov, MSPH, DrPH, Carrie Dorn, MPA, LMSW, Sharon S. Gentry, MSN, RN, HON-ONN-CG, AOCN, CBCN, Michele A. Capossela, BA, Kyandra Fox, MHA, Donna Wilson, RN, MSN, CBCN, Sora Tanjasiri, DrPH, MPH, Olayinka Odumosu, BSc, MSW, MBA, Elba L. Saavedra Ferrer, MS, PhD
Articles & White Papers published on February 27, 2024 in Role of the Navigator
Why the Nurse Navigator Is Essential
AONN+ Blog published on October 27, 2021 in Role of the Navigator
In a piece contributed to PM360, AONN+ Program Director Sharon Gentry underscores the importance of an oncology nurse navigator’s all-encompassing eye in the delivery of care for patients with cancer.
Explaining Your Role as an Oncology Navigator
Ryan Soisson, MA Phil, MA HR
Video Library published on June 3, 2021 in Novice Navigators, Role of the Navigator
Ryan Soisson, MA Phil, MA HR, offers advice to oncology navigators who have colleagues that have difficulty understanding their role.