Kelly Grosklags, LICSW, BCD, FAAGC

Providing mental health services for patients with terminal diagnoses, as stable mental health allows patients to physically respond in a positive way.

Kelly Grosklags, LICSW, BCD, FAAGC shares advice for oncology navigators who manage advanced-disease patients.

Oncology navigators need to set boundaries with their patients and their colleagues to ensure their mental health is a priority.

Working in oncology can take a toll on one's mental health; oncology navigators should take measures to avoid burnout and preserve their mental health.

Oncology navigators can provide better care and prepare patients for the possibility of death by having difficult conversations at diagnosis, learning the patient's treatment goals, and having these conversations often.

Oncology navigators have the benefit of learning about a patient beyond their diagnosis and creating a safe space for them. Building trust among a provider team will lead to better outcomes.

Perfect Provider Syndrome and Perfect Patient Syndrome affect patient care because there are less opportunities for real conversaitons.

Kelly Grosklags, LICSW, BCD, FAAGC shares how Perfect Provider Syndrome can occur in providers who want to do everything they can to please their patients.

Kelly Grosklags, LICSW, BCD, FAAGC shares how Perfect Patient Syndrome can occur in patients with cancer who want to impress their providers. Perfect Patient Syndrome can lead to dishonesty and unreported symptoms.